Welcome to INSIGHT: AMWA’s Utility Financial Information Resource
INSIGHT captures timely, relevant and authoritative data on the current water utility financial environment from participating member utilities and delivers that data in an Excel spreadsheet and via a user-friendly online dashboard.
The INSIGHT database is one of AMWA’s most valuable management tools for members, a goldmine of useful financial information that can be applied to both financial planning and communicating with key constituencies on financial issues. Through the dashboard and Excel spreadsheet, participating members can compare their own data to that of other utilities in the areas of capital assets, CIP budgets, debt, rate structures, revenue sources, expense categories, affordability programs and much more.
2024 Survey
2024 Survey Launching Soon
AMWA will launch the ninth INSIGHT survey in late summer 2024, and the survey period will run from mid-July until the end of September 2024.
Association staff will email members a copy of the survey at the launch. Member utilities that completed it in 2020 or 2022 will receive a form pre-populated with their most recent responses, so they will need only to update items that have changed. New members and utilities that have not completed the survey since 2018 will receive a blank survey form.
The quality and usefulness of the database rely on robust participation, so all AMWA members are strongly encouraged to complete the survey. Only survey participants will have access to the updated database and dashboard when released, along with a general analysis of the 2024 survey results in early 2025.
Practical Applications of INSIGHT in Utilities
Join AMWA’s Management Committee and Raftelis on Tuesday, July 9, at 3 p.m. ET for an informative webinar: “Practical Applications of INSIGHT in Utilities.” During the meeting, Brett Anderson, Business Operations Manager for the City of Minneapolis' Water Treatment and Distribution Services Division, will provide a case study presentation on how he has utilized INSIGHT, including a comprehensive look at budgeting, data analysis, communication strategies, and operational efficiencies from various perspectives within his utility. Rocky Craley, Vice President at Raftelis, also will provide a brief overview of the 2024 INSIGHT survey, including its updates, changes, timeline submissions, and more.
Following the presentations, attendees can engage with the speakers and one another during the Q&A session.
The webinar is only open to members and subscribers, so registration is required.
Dashboard
The INSIGHT dashboard is an innovative data visualization tool that brings to life the wealth of intelligence gathered from the 2022 survey results, as well as data from past surveys for trending analyses. The dashboard allows members to produce colorful, exportable charts from 22 categories of data containing more than 160 metrics and to compare the data to their own utility’s survey results. The dashboard has the added power to filter data and perform analyses by state, and the full Excel database provides a wealth of useful data.
Excel Database
The INSIGHT Excel database contains information gathered from 162 questions, capturing several hundred metrics. It contains all the data gathered in all seven biennial surveys.
Download the INSIGHT Excel spreadsheet
Note: Members may not share the INSIGHT database outside their own organizations.
INSIGHT Access
Not in the INSIGHT database? Only AMWA member utilities that completed the 2022 survey have access to the dashboard and Excel database.
AMWA members that did not participate in the survey, but are interested in obtaining INSIGHT access should contact AMWA's Antoinette Barber about current options for survey participation.